Homefire Call us 0345 4501163
    Checkout
    Toggle Nav
    Menu
    Account
    1. Direct to your store or fireside Worry free online ordering
    2. 4.6 stars on Feefo Excellent Service 245 reviews on feefo
    3. Safe Deliveries Delivery to your fireside
    Categories:
    Delivery
    Solid Fuel Advice
    Firewood Advice
    How to Guides
    Returns & Refunds
    Orders
    Prices and Payment
    Quality Assurance
    Health and Safety
    Air Quality
    About Us
    More

    Orders

    Keep track of your account including your purchase history or to make a repeat order.

    Cancellation form

    You can cancel your order up to 14 days after the goods have been received. Read more

    Missing, incomplete or damaged orders

    If your order is incomplete, please bear in mind that products may be sent out from multiple locations and so arrive separately; please allow a little extra time before contacting us. Read more

    Delivery to Fireside

    We deliver the traditional way. Bagged coal and firewood (up to 50kg) are delivered exactly where you need them. In your fuel store or even by the fireside

    Kerbside Delivery

    Orders over 50kg (bulk bags, pallets or crates) are delivered where you want, or to the kerbside

    Free Delivery on Orders over £20

    Spend over £20 and your order is delivered for free to mainland England and Wales

    Hassle free returns

    In the unlikely event that you're not happy with your order, it can be returned within 14 days by arranged collection

    Back to top