Orders
Keep track of your account including your purchase history or to make a repeat order.
Cancellation form
Missing, incomplete or damaged orders
If your order is incomplete, please bear in mind that products may be sent out from multiple locations and so arrive separately; please allow a little extra time before contacting us.
For damaged products, incomplete orders or despatched orders that don't arrive within the expected time period please email our customer service team or call us on the telephone number displayed at the top of this website.
Only use the form below to ask a question about this specific product.
For all non-product related enquires please use our contact form (https://www.homefire.co.uk/contact-us-logs2u)