Quality Assurance

Approved Coal Merchant

 As members of the Approved Coal Merchants Scheme (ACMS), we’ve signed up to a strict consumer charter, which is a guarantee of the standards and service we supply.

We promise to...

  • Supply only coal and smokeless fuel correctly described, prepared and delivered in a proper manner
  • Advise customers which fuels are suitable for use in their appliance and comply with Clean Air Legislation
  • Ensure that complaints will be investigated promptly and resolved to mutual satisfaction
  • Give priority to orders notified as urgent on account of illness, old age or infirmity
  • Provide a detailed price list
  • Be insured against Public and Products Liability
  • Abide by the Coal Trade Code
  • You should always buy your fuel from ACMS members to protect yourself against inferior products and poor customer service

    Get The Best, Get HETAS Approved Fuels!

    HETAS Approved

    HETAS is the officially-recognised Government body that is responsible for approving all solid fuel domestic appliances, fuels and services as being safe and fit for use.

     To gain HETAS approval fuels are rigorously tested across a number of strict safety and performance criteria. By choosing HETAS-approved fuels you are ensuring that you’re getting the highest quality product that will give the best possible results for your appliance.

    Our HETAS approved fuels include…

    • Homefire
    • Homefire Ovals
    • Phurnacite
    • Taybrite
    • Welsh Anthracite

    For a full list of HETAS approved fuels please click here.

        Supporting FSC® Certified Products

        Forest Stewardship Council®

        The FSC® is an independent, non-governmental, not-for-profit organisation which promotes the responsible management of forests and woodlands worldwide.

        The Forest Stewardship Council® was established in 1993, as a response to concerns regarding global deforestation.

        The FSC® is widely regarded as one of the most important organisations to globally promote responsible forestry management.

        FSC® is a certification system that provides internationally recognised standards, trademark assurance and accreditation to organisations, businesses and communities interested in responsible forestry management.

        FSC® Certified Logs - Responsible Real Wood Suppliers

        When you buy FSC® certified products you help to...

        • Prohibit the conversion of natural forests or other habitat around the world
        • Reduce the use of highly hazardous pesticides around the world
        • Reduce the cultivation of genetically modified trees
          Build respect for the rights of indigenous peoples around the world
        • FSC® certification happens on an annual basis to ensure that the FSC® standards are always maintained.

        Homefire is certified according to the Forest Stewardship Council® standards, our FSC® license code is FSC® C008025.

        Homefire Group is certified according to the FSC standards

        Look for FSC® certified products

        Below is our Forest Stewardship Council Company Policy:

        Homefire will use reasonable endeavours and efforts to avoid trading either directly or indirectly in sourcing wood or wood fibre from the following categories:

        a) Illegal logging or the trade in illegal wood or forest products;
        b) Violation of traditional and human rights in forestry operations;
        c) Destruction of high conservation values in forestry operations;
        d) Significant conversion of forests to plantations or non-forest use;
        e) Introduction of genetically modified organisms in forestry operations;

        In addition, Homefire will not knowingly be involved directly or indirectly with any activities that are in violation of any of the International Labour Organisation (ILO) Core Conventions, as defined in the ILO Declaration on Fundamental Principles and Rights at Work, 1998. For clarity these Core Conventions are:

        • Elimination of forced and compulsory labour
        • Abolition of child labour
        • Elimination or discrimination in respect of employment and occupation, and
        • Freedom of association and collective bargaining.

        Signed: T. Minett

        CEO – Homefire

        Manufactured In The UK

        Immingham Production Plant

        At our production plant located at Immingham, North Lincolnshire, Homefire manufactures over 300,000 tonnes of solid fuel every year to supply homeowners in the UK, Ireland, France, Belgium, and Germany.

        Homefire produces such well-known brands as Homefire, Ecoal50, Homefire Ovals, Brazier, Phurnacite, Taybrite, Wildfire, Stoveheat Premium, Supertherm, and Multi heat.

        What Is The Ready To Burn Scheme?

        Ready to Burn is a Government backed scheme designed to promote the burning of properly dry firewood – which means wood that has a moisture content of less than 20%.

        Better for you, better for the environment

        Burning Ready to Burn firewood results in 75% less smoke emissions than burning wet wood – which is especially important when you consider that poor air quality is reported to contribute to the early death of over 40,000 people every year in the UK.

        Ready to Burn firewood is also better for your appliances as wet wood can blacken your stove glass and build up soot in your chimney.

        So when you’re choosing firewood look out for the orange Ready to Burn label – you’ll know you’re getting the best wood for yourself, your fire and your planet.

        As one of the leading firewood suppliers in the UK, we feel it is important that we not only lead the way in raising awareness of Ready to Burn firewood, but also supply our customers with the best choice of products.