Prices And Payment

Payment Information

Payment Methods

We accept many different types of payment.  These include:

  • Visa
  • Visa Debit
  • Mastercard
  • Maestro
  • PayPal

Promotional Discount Codes

If you acquire a coupon, discount or promotional discount code offered by us or one of its web shops, it is valid for use online only, and not in our depots or over the telephone, unless otherwise stated.

The following conditions apply:

  • For a promotional code to be valid, a valid product must be added to your basket
  • Only one promotional code can be used per transaction
  • If you have more than one promotional code, you may place separate orders
  • Promotional codes cannot be used in conjunction with any volume discount that may apply
  • All orders must be made prior to 23:59 hours on the closing date
  • No cash alternative is available
  • All offers are subject to stock availability
  • All other Terms and Conditions Apply

Pricing

With over 40 delivery depots nationwide, we are the only online coal and firewood supplier who does not regularly need to rely on other companies to handle the delivery.  For all products up to 50kg in weight, our dedicated delivery drivers will deliver direct to your log store or coal bunker, saving you the trouble of having to move product yourself.

As the UK's premier supplier of coal, smokeless coal and firewood we are able to offer our customers a number of ways to save money.  These include:

  • A choice of Good, Better or Best in most product categories, allowing our customers to choose the product that best suits their needs and their budget
  • Volume discounts on most products, so the more you buy - the more you save
  • Regular special offers and promotions throughout the year.  The largest and most generous of which is our Summer Sale that runs from May to September, which offers our customers significant savings on the normal winter price.  By delivering your fuel in our less busy period, we can reduce our costs which we then pass on to you in the form of lower prices.

VAT

All prices displayed include Value Added Tax (VAT).

VAT on solid fuel for domestic home heating purposes is calculated at 5%. 

VAT for all other products is calculated at the standard rate of 20%.