Approved Coal Merchant

Approved Coal Merchant Certificate

As members of the Approved Coal Merchants Scheme (ACMS), we’ve signed up to a strict consumer charter, which is a guarantee of the standards and service we supply.

We promise to...

  • Supply only coal and smokeless fuel correctly described, prepared and delivered in a proper manner
  • Advise customers which fuels are suitable for use in their appliance and comply with Clean Air Legislation
  • Ensure that complaints will be investigated promptly and resolved to mutual satisfaction
  • Give priority to orders notified as urgent on account of illness, old age or infirmity
  • Provide a detailed price list
  • Be insured against Public and Products Liability
  • Abide by the Coal Trade Code
  • You should always buy your fuel from ACMS members to protect yourself against inferior products and poor customer service
Please, mind that only logged in users can submit questions
Copyright © Homefire Group Ltd. | VAT Number 651611950 | Registered Number 00544782 | Registered office:Westthorpe Fields Road, Killamarsh, Sheffield S21 1TZ